exceeding customer expectations
‘at risk’ customers
What type of company can use these strategies?
Which ones have you used in the past?
Which one can help you and your company in the future?
How can you or your company impliment a new program?
How can the different departments learn how to work together?
What type of experience do you have with customer surveys?
Do customers really tell the truth while filling out surveys?
How many of your customers are repeat customers?
How many are first time customers?
How do you suggest to retain more customers?
Lesson Plan by Rachael Alice Orbach - Professional English Teacher